Privacy Statement

CitiTune, Citiwide Broadband Commmunications ("CitiTune") recognizes that its customers, visitors, users, and others who use CitiTune.com or other web sites owned or operated by CitiTune (the "CitiTune Sites") (collectively or individually "Users") value their privacy. This Privacy Notice details important information regarding the use and disclosure of User information collected on the CitiTune Sites. CitiTune provides this Privacy Notice to help you make an informed decision about whether to use or continue using the CitiTune Sites.


This Privacy Notice is incorporated into and is subject to the CitiTune Terms of Use. Your use of the CitiTune Sites and any personal information you provide on the CitiTune Sites remains subject to the terms of this Privacy Notice and our Terms of Use.


Please note that any video, image, or other content posted at the direction of Users onto the CitiTune Sites becomes published content and is not considered personally identifiable information subject to this Privacy Notice.


The Information CitiTune Collects

Cookies Information: When you visit the CitiTune Sites or CitiTune Hosted API, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser. CitiTune may use both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the CitiTune Sites may not function properly if the ability to accept cookies is disabled.


Log File Information: When you use the CitiTune Sites or CitiTune Hosted API, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.


Clear GIFs Information: When you use the CitiTune Sites or CitiTune Hosted API, we may employ "clear GIFs" (a.k.a. Web Beacons) which are used to track the online usage patterns of our Users anonymously (i.e., in a non-personally-identifiable manner). In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients.


JavaScript Information: When you use the CitiTune Sites or CitiTune Hosted API, we may utilize JavaScript to collect information about your web browser. This information may consist of but is not limited to your browser type and language, platform type, domain name, screen resolution and browser plugin versions.


Any personal information or video content that you voluntarily disclose on the CitiTune Sites becomes publicly available and can be collected and used by others. Any videos that you submit to the CitiTune Sites may be redistributed through the internet and other media channels, and may be viewed by the general public.


We may use both your personally identifiable information and certain non-personally-identifiable information (such as anonymous User usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the CitiTune Sites and to create new features, promotions, functionality, and services by storing, tracking, and analyzing User preferences and trends.


We use cookies, clear gifs, javascript and log file information to: (a) provide custom, personalized content and information; (b) monitor the effectiveness of our marketing campaigns; (c) monitor aggregate metrics such as total number of visitors, pages viewed, etc.

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When CitiTune Discloses Information

We provide personally identifiable information and non-personally-identifiable information to our subsidiaries, affiliated companies, or other businesses or persons for the purpose of processing such information on our behalf. We require that these parties agree to process such information in compliance with our privacy policy, and we use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.


We do share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the CitiTune Sites.


We may release personally identifiable information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as Canada and U.S. Copyright Law) or respond to a court order, subpoena, or search warrant.


CitiTune also reserves the right to disclose personally identifiable information and/or non-personally-identifiable information that CitiTune believes, in good faith, is appropriate or necessary to enforce our Terms of Use, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our web site, and to protect the rights, property, or personal safety of CitiTune, our Users or others.

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Third-party Advertisers, Links to Other Sites

CitiTune allows other companies, called third-party ad servers or ad networks, to serve advertisements within the CitiTune Sites and/or CitiTune Video Player. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on the CitiTune Sites or within the CitiTune Video Player. They may receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or Web Beacons) to measure the effectiveness of their advertisements and to personalize the advertising content you see.

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Our Commitment To Data Security

CitiTune makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that personally identifiable information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

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Our Commitment To Childrens' Privacy

Protecting the privacy of young children is especially important. For that reason, CitiTune does not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the CitiTune Sites from persons under 13 years of age, and no part of our website is directed to persons under 13. If you are under 13 years of age, then please do not use or access the CitiTune Sites at any time or in any manner.

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Special Note to International Users

The CitiTune Sites are hosted in Canada and United States and are intended for and directed to Users in the United States. If you are a User accessing the CitiTune Sites from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from Canada and United States laws, please be advised that through your continued use of the CitiTune Sites, which are governed by U.S. law, this Privacy Notice, and our Terms of Use, you are transferring your personal information to the United States and you consent to that transfer.

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In the Event of Merger, Sale, or Bankruptcy

In the event that CitiTune is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred, or used.

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Changes and updates to this Privacy Notice

This Privacy Notice may be revised periodically and this will be reflected by the "effective date" below. Please revisit this page to stay aware of any changes. Your continued use of the CitiTune Sites constitutes your agreement to this Privacy Notice and any future revisions.

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